Definition Furniture

We will gladly help you with any problems due to shipping or product quality issues. Call us at 866-376-9985 or e-mail cs@definitionfurniture.com for assistance.

Claims due to shipping damage or quality issues should be reported within 7 days from receipt to receive full credit. Your item will be replaced or a refund can be issued. Please retain the item and contact us so we can arrange return shipment.  Refunds cannot be issued if the product isn't available for return.

We will accept returns for any other reason within 15 days of receipt if product is not damaged and is in the original packaging. Customer is responsible for the return shipping arrangement and charges. Please contact us for processing. Our shipping address is:

Definition Furniture c/o Touchpoint Logistics

2300 Galvin Dr

Elgin, IL  60124

You should expect to receive your refund within 2 weeks of return shipment date. We will notify you of your refund once we have processed it.

 

 Still Have Questions? Contact Customer Service

For questions regarding products, order delivery, or returns, please contact Definition Furniture Customer Service:
Contact this seller

Phone: 866-376-9985

 

For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.